Energetic

Energetic ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and who we may share it with when you use our website and services, including signing in with Google or Facebook.

Information We Collect

Account information: name, email address, phone number.
Order information: shipping address, city, governorate, and the products you order.
When you sign in with Google or Facebook, we receive only your name, email address, and public profile picture (if available) from that provider, with your explicit consent during the login flow.
Basic technical data such as browser type and session logs, for security and operational purposes.

How We Use Your Information

To create and securely sign you into your account.
To process and deliver your orders (cash on delivery).
To communicate with you about your orders or inquiries.
To improve our website and services.
We do not sell your personal data to any third party for marketing purposes.

Facebook & Google Login

When you choose to sign in with Facebook or Google, we request only the minimum permissions needed (your name and email address) to create or recognize your account. We do not post on your behalf, and we do not access your friends list or any data beyond what you explicitly agree to share.

Sharing Your Data

We may share your data with shipping and delivery partners solely to fulfill your order. We do not share your data with any other party unless required by law.

Cookies

Our site uses essential cookies to maintain your login session and shopping cart. We do not use cookies for advertising or tracking purposes without your consent.

Data Retention & Deletion

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and all associated personal data at any time by contacting us at the email address below. We will delete your data within 30 days of receiving your request, unless we are required by law to retain it longer.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page along with an updated revision date.

Contact Us

For any privacy questions or to request deletion of your data, contact us at: info@energetic.com

Privacy Policy